I am a GP in inner city Manchester, and a catalyst for transformation and improvement in healthcare. I have a background in researching and leading quality improvement. Over the last decade, I have been at the forefront of national NHS policy for integrated care, primary care transformation and improvement leadership. I am passionate about supporting leaders and teams to improve what they do without working harder. I am interested both in small and large scale change.

Some highlights of my career so far:

  • I have led service change in my own team and across Manchester, and helped catalyse partnership working in Manchester between the NHS and local government for public health.
  • At the University of Manchester, I worked in the National Primary Care Research & Development Centre. My research focused on staff wellbeing, quality of care and patient safety, using both qualitative and quantitative methods. I helped establish a new system of research governance in the University.
  • At the NHS Institute for Innovation and Improvement I helped create and deliver innovative new QI programmes for general practice, improving safety, quality and productivity. I advised the government on integrated care as part of the NHS Future Forum, and supported NHS England to create the support and assessment framework for clinical commissioning groups (CCGs).
  • At the Royal College of General Practitioners (RCGP) I led developments in the programme for practice accreditation, and established the RCGP Centre for Commissioning. 
  • At NHS England I contributed to the NHS Five Year Forward, the General Practice Forward View and the NHS Long Term Plan. I established Time for Care, one of the world’s largest primary care innovation programmes, overseeing new investment of £130m.


I regularly speak at regional, national and international conferences about leading change and healthcare improvement, and have provided training for staff from over 15 countries. I have served on the boards of two charities, helping both to significantly grow their reach and impact. I have led teams of up to 120 volunteers and still serve my local church regularly. 

How can I help you?

Register for personal support

No obligation. We will be in touch as soon as possible to discuss your needs and book at date. 

Register

Register your interest. This is not a commitment. We will be in touch very soon.